Privacy Policy

Last updated: August 22, 2025

This Privacy Policy explains how pip.fm ("we", "us", or "our") collects, uses, and protects your information when you use our website and services (the "Service").

1. Information We Collect

  • Account Information: When you sign up, we collect only the information necessary to create and maintain your account, such as your email address.
  • Payment Information: Payments are processed securely by Stripe. We do not store your full payment details on our servers.
  • Usage Data: We use Google Analytics to collect anonymized usage data to help us improve the Service.
  • Third-Party Connections: If you connect your Spotify, YouTube, or Songkick accounts, we access only the information needed to display your music, videos, gigs, and related content on your landing page.
  • Firebase: We use Firebase for authentication and data storage. Only vital information required for your account and landing page is stored.

2. How We Use Your Information

  • To provide, operate, and maintain the Service.
  • To process payments and manage subscriptions via Stripe.
  • To display your music, videos, and gigs from connected services.
  • To analyze usage and improve the Service using Google Analytics.
  • To communicate with you about updates, features, or support.

3. How We Share Information

  • We do not sell your personal information.
  • We share information only with trusted third-party services (Stripe, Google Analytics, Firebase, Spotify, YouTube, Songkick) as needed to provide the Service.
  • We may disclose information if required by law or to protect our rights.

4. Cookies and Tracking

  • We use cookies and similar technologies for authentication, analytics.
  • We use your browser’s local storage to save non-personal preferences, such as your selected music platform or sites we have already redirected you to. This data is stored only on your device and is not sent to our servers.
  • You can control cookies and local storage through your browser settings.

5. Data Retention

  • We retain your information only as long as necessary to provide the Service and comply with legal obligations.
  • You may request deletion of your account and data at any time by contacting us.

6. Data Security

  • We use industry-standard security measures to protect your data.
  • However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Children’s Privacy

  • Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

8. Your Rights

  • You may access, update, or delete your personal information at any time by contacting us.
  • You may disconnect third-party accounts (Spotify, YouTube, Songkick) at any time.

9. Changes to This Policy

  • We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@pip.fm.